Privacy policy

Privacy Policy for Wag & Bright

Effective Date: 10.13.24

Wag & Bright ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.wagandbright.com] or interact with our services. This policy is in compliance with Google's Privacy Policies and Guidelines.

1. Information We Collect

We collect several types of information to provide better services to all our users. This includes:

• Personal Information: When you sign up for an account, place an order, or contact us, we may collect personal data such as your name, email address, billing information, and shipping address.
• Usage Data: We collect information about how our website is accessed and used, including but not limited to your IP address, browser type, device type, and browsing behavior through the use of cookies, Google Analytics, and other tracking technologies.
• Cookies and Tracking Technologies: We use cookies to help improve our website and provide a better user experience. You can control the use of cookies at the individual browser level. For more information, please visit Google’s Cookie Policy.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and improve our products and services.
• To process orders and manage your account.
• To send promotional emails, special offers, or other information we think you may find interesting.
• To comply with legal obligations and resolve any disputes.

We do not sell, trade, or otherwise transfer your personal data to outside parties, except as required by law or to trusted third parties who assist us in operating our website, conducting business, or serving you, as long as those parties agree to keep this information confidential.

3. Google Services

We may use third-party services provided by Google, such as Google Analytics and Google Ads, which help us understand website traffic and user interaction. These services may collect data such as IP addresses, geolocation, and user behavior on our site. You can review how Google collects and processes data through their Privacy Policy.

You may opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no data transmission over the Internet is guaranteed to be completely secure, and you share your information at your own risk.

5. Your Data Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt-out of any marketing communications we may send you.

To exercise these rights, please contact us at info@wagbright.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date at the top of this page.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Wag & Bright
Email: [info@wagandbright.com]

Subscription Cancellation Policy

At Wag & Bright Supply Co, we strive to offer the best products and services for your furry friends. If you need to cancel your subscription, please read our cancellation policy below:

Cancellation Eligibility

You may cancel your subscription at any time. However, to avoid being charged for the next billing cycle, you must cancel before the renewal date.

How to Cancel

To cancel your subscription:

1. Log in to your account on our website.
2. Navigate to the "Subscriptions" section.
3. Click on "Cancel Subscription" for the specific plan you wish to cancel.

Alternatively, you can reach out to our customer service team via email at info@wagbright.com, and we will assist you with the cancellation process.

Cancellation Deadlines

• Monthly Subscriptions: You must cancel at least 24 hours before your subscription renewal date.
• Annual Subscriptions: You must cancel at least 7 days before your subscription renewal date.

If your cancellation request is not submitted in time, your subscription will renew, and you will be charged for the next billing cycle.

Refunds

We do not offer refunds for partial billing cycles. You will continue to have access to the subscription benefits until the end of your current billing cycle.

Changes to Subscription Plans

If you wish to change your subscription plan, you can do so by contacting our customer service team or through your account dashboard. Changes to your plan may affect your billing date and cost.

Exceptional Circumstances

We understand that unexpected situations can arise. If you have special circumstances that require immediate cancellation, please contact our customer support team, and we will do our best to assist you.

If you have any questions about our subscription cancellation policy, please reach out to us at info@wagbright.com.