Privacy Policy for Wag & Bright

📄 Privacy & Accessibility Policy

Wag & Bright Supply Co.
Effective Date: March 2026

1. Overview

Wag & Bright Supply Co. (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring our website is accessible to all users.

This page explains:

• What information we collect
• How we use it
• Your rights
• How we support accessibility

2. Information We Collect

When you use our website, we may collect:

Information you provide:

• Name
• Email address
• Shipping and billing address
• Phone number
• Order details

Automatically collected information:

• IP address
• Browser and device type
• Pages visited and interactions
• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you (orders, support, updates)
• Detect and prevent fraud
• Improve our website and services
• Provide marketing communications (if you opt in)

4. Sharing Your Information

We share information only as needed to operate our business:

• Shopify (ecommerce platform)
• Payment providers (e.g., Stripe, PayPal)
• Shipping and fulfillment partners
• Marketing and analytics tools (e.g., Google, Meta, email platforms)

We may also share information if required by law.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Enable core website functionality
• Analyze performance and usage
• Improve your experience

You can control cookies through your browser settings.

6. Marketing & Advertising

If you opt in, we may send you marketing emails or messages.

We may also use data to show relevant ads through platforms such as Google or Meta.

You can opt out at any time using unsubscribe links or your ad preferences.

7. Data Retention

We keep your information as long as necessary to:

• Fulfill orders
• Meet legal and accounting requirements
• Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing

To make a request, contact us using the details below.

9. Data Transfers

Your information may be processed in Canada, the United States, or other jurisdictions where our service providers operate.

10. Accessibility Commitment

We are committed to making our website accessible to everyone, including people with disabilities.

We aim to follow recognized accessibility standards such as WCAG 2.1 Level AA.

11. Accessibility Support

We strive to:

• Provide clear navigation and readable content
• Maintain sufficient color contrast
• Support screen readers and keyboard navigation where possible

Because we rely on third-party platforms (such as Shopify), some areas may not always be fully accessible. We are continuously working to improve.

12. Need Help Accessing Our Site?

If you experience difficulty using our website, we’re here to help.

We can:

• Assist with placing an order
• Provide product information
• Offer support in an accessible format

Contact us and we’ll respond as quickly as possible.

13. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements.

14. Contact Us

For privacy or accessibility questions:

📧 info@wagbright.com

📄 UPDATED TERMS OF SERVICE

Wag & Bright Supply Co.
Effective Date: March 2026

1. Overview

This website is operated by Wag & Bright Supply Co. (“we”, “us”, or “our”). By accessing or using our website, you agree to these Terms of Service (“Terms”).

If you do not agree, you may not use our website or services.

Our store is hosted on Shopify, which provides the ecommerce platform that enables us to sell our products to you.

2. Eligibility

By using this site, you confirm that you:

• Are at least the age of majority in your jurisdiction, or
• Have permission from a parent or guardian

You may not use our products for any illegal or unauthorized purpose.

3. Orders & Acceptance

We reserve the right to:

• Refuse or cancel any order
• Limit quantities per customer, household, or order
• Restrict orders that appear to be for resale or distribution

If we modify or cancel an order, we will attempt to notify you.

4. Pricing & Availability

• Prices are subject to change without notice
• Products may be discontinued at any time
• Availability is not guaranteed

We strive for accuracy but do not guarantee that all product descriptions, images, or pricing are error-free.

5. Shipping & Fulfillment

Shipping times are estimates and may vary.

We are not responsible for:

• Carrier delays
• Customs delays
• Lost or stolen packages once marked delivered

Risk transfers to you upon delivery.

6. Returns & Refunds

Returns are governed by our Return Policy.

We reserve the right to:

• Approve or deny returns
• Limit refunds in cases of misuse or abuse

7. Product Use Disclaimer (IMPORTANT)

Our products are intended for pet use only.

You are responsible for:

• Supervising your pet while using our products
• Ensuring the product is appropriate for your pet

We are not liable for:

• Misuse
• Improper supervision
• Individual animal reactions

8. Website Use

You agree not to:

• Use the site for unlawful purposes
• Interfere with site security or functionality
• Upload malicious code
• Scrape, copy, or exploit site content

We may suspend or terminate access for violations.

9. Intellectual Property

All content on this site — including text, images, branding, and product designs — is owned by Wag & Bright Supply Co.

You may not use, reproduce, or distribute our content without written permission.

10. Third-Party Services

We use third-party services including:

• Shopify
• Payment processors
• Shipping providers
• Marketing platforms

We are not responsible for third-party services or their policies.

11. User Submissions

If you submit feedback, reviews, or content:

• You grant us the right to use it
• You confirm it does not violate any rights
• We are not obligated to keep it confidential or compensate you

12. Privacy

Your use of our site is also governed by our Privacy Policy.

13. Disclaimer of Warranties

Our website and products are provided “as is” and “as available”.

We do not guarantee:

• uninterrupted service
• error-free operation
• specific results from product use

14. Limitation of Liability

To the maximum extent permitted by law:

Wag & Bright Supply Co. is not liable for:

• indirect or consequential damages
• loss of profits or data
• damages arising from product use or misuse

In jurisdictions where limits are restricted, liability is limited to the maximum extent allowed.

15. Indemnification

You agree to indemnify and hold Wag & Bright Supply Co. harmless from any claims arising from:

• your breach of these Terms
• your misuse of the site or products

16. Governing Law

These Terms are governed by the laws of Alberta, Canada.

17. Changes to Terms

We may update these Terms at any time.

Continued use of the website constitutes acceptance of any updates.

18. Contact Information

Questions about these Terms can be sent to:

📧 info@wagbright.com