Subscription Cancelation Policy

Subscription Cancellation Policy

At Wag & Bright Supply Co, we strive to offer the best products and services for your furry friends. If you need to cancel your subscription, please read our cancellation policy below:

Cancellation Eligibility

You may cancel your subscription at any time. However, to avoid being charged for the next billing cycle, you must cancel before the renewal date.

How to Cancel

To cancel your subscription:

1. Log in to your account on our website.
2. Navigate to the "Subscriptions" section.
3. Click on "Cancel Subscription" for the specific plan you wish to cancel.

Alternatively, you can reach out to our customer service team via email at info@wagbright.com, and we will assist you with the cancellation process.

Cancellation Deadlines

• Monthly Subscriptions: You must cancel at least 24 hours before your subscription renewal date.
• Annual Subscriptions: You must cancel at least 7 days before your subscription renewal date.

If your cancellation request is not submitted in time, your subscription will renew, and you will be charged for the next billing cycle.

Refunds

We do not offer refunds for partial billing cycles. You will continue to have access to the subscription benefits until the end of your current billing cycle.

Changes to Subscription Plans

If you wish to change your subscription plan, you can do so by contacting our customer service team or through your account dashboard. Changes to your plan may affect your billing date and cost.

Exceptional Circumstances

We understand that unexpected situations can arise. If you have special circumstances that require immediate cancellation, please contact our customer support team, and we will do our best to assist you.

If you have any questions about our subscription cancellation policy, please reach out to us at info@wagbright.com.